Product: Management and Development
https://pmd.igdp.org.br/article/doi/10.4322/pmd.2019.025
Product: Management and Development
Original Article

User involvement in the electromedical device development process of small companies

Carina Campese, Ana Paula Siqueira Silva de Almeida, Janaina Mascarenhas

Downloads: 0
Views: 646

Abstract

To ensure good usability of electromedical devices (EMD) and to mitigate problems of misuse, IEC 60601-1-6 was implemented in Brazil, which refers to the usability engineering process of IEC 62366. With the mandatory application of such standards, the importance of user involvement throughout product development becomes even more evident, a practice that is already considerably stressed in the literature. In this context, this paper aims to investigate how the user is involved in the development of EMD, in light of the IEC 60601-1-6 requirements, mainly to understand if the obligation of the standard promotes user involvement. By means of case studies, it has been identified that the companies involve the user in a few phases of the product development. Further, although there are few methods applied for such, it is concluded that the standard of usability is being followed, but is not being applied effectively. It is necessary to develop a model that guides and encourages the companies of EMD to involve the user in the development of their products.

Keywords

usability standard, medical devices, product development process, user-centred design, participatory design.

References

Associação Brasileira da Indústria de Artigos e Equipamentos Médicos, Odontológicos, Hospitalares e de Laboratórios – ABIMO. (2018). Dados do comércio exterior. Accessed November 17, 2019, from https://abimo.org.br/dados-dosetor/dados-de-comercio-exterior

Associação Brasileira de Normas Técnicas – ABNT. (2013). ABNT NBR IEC 60601-1-6. Equipamento eletromédico Parte 1-6: requisitos gerais para segurança básica e desempenho essencial – norma colateral: usabilidade. Rio de Janeiro: ABNT.

Associação Brasileira de Normas Técnicas – ABNT. (2016). ABNT NBR IEC 62366. Produtos para a saúde — Aplicação da engenharia de usabilidade a produtos para a saúde. Rio de Janeiro: ABNT.

Aitchison, G. A., Hukins, D. W. L., Parry, J. J., Shepherd, D. E. T., & Trotman, S. G. (2009). A review of the design process for implantable orthopedic medical devices. The Open Biomedical Engineering Journal, 3(1), 21-27. http://dx.doi.org/10.2174/1874120700903010021.

Alexander, K., & Clarkson, P. J. (2002). A validation model for the medical devices industry. Journal of Engineering Design, 13(3), 197-204. http://dx.doi.org/10.1080/09544820110108890.

Brasil. (2001, Outubro 22). Resolução ANVISA RDC nº 185/2001, de 22 de outubro de 2001. Regulamento Técnico que estabelece os requisitos essenciais de segurança e eficácia aplicáveis aos produtos para saúde, referidos no anexo desta Resolução. Diário Oficial [da] República Federativa do Brasil, Brasília, Poder Executivo, v. 6.

Brasil. Ministério da Saúde. Agência Nacional de Vigilância Sanitária. (2015, Setembro 25). Instrução normativa no 4, de 24 de setembro de 2015. Diário Oficial [da] República Federativa do Brasil, Brasília.

Chang, J., Jung, K., Lee, W., & You, H. (2017). Development of a usability evaluation method using natural product-use motion. Applied Ergonomics, 60, 171-182. http://dx.doi.org/10.1016/j.apergo.2016.11.015.

Clark, L. N., Benda, N. C., Hegde, S., McGeorge, N. M., Guarrera-Schick, T. K., Hettinger, A. Z., LaVergne, D. T., Perry, S. J., Wears, R. L., Fairbanks, R. J., & Bisantz, A. M. (2017). Usability evaluation of an emergency department information system prototype designed using cognitive systems engineering techniques. Applied Ergonomics, 60, 356-365. http://dx.doi.org/10.1016/j.apergo.2016.12.018.

Das, S. K., & Almonor, J. B. (2000). A concurrent engineering approach for the development of medical devices. International Journal of Computer Integrated Manufacturing, 13(2), 139-147. http://dx.doi.org/10.1080/095119200129984.

Eason, K. D. (1992). The development of a user-centred design process: a case study in multi-disciplinary research. Loughborough: Loughborough University of Technology.

Guo, W., Zheng, Q., An, W., & Peng, W. (2017). User roles and contributions during the new product development process in collaborative innovation communities. Applied Ergonomics, 63, 106-114. http://dx.doi.org/10.1016/j.apergo.2017.04.013.

International Organization for Standardization – ISO. (1998). ISO 9241-11. Ergonomic requirements for office work with visual terminals (VDTs) - Part 11: guidance on usability. London: ISO.

Macaulay, L. A. (2012). Requirements Engineering. Switzerland: Springer Science & Business Media. https://doi.org/10.1007/978-1-4471-1005-7

Martin, J. L., Norris, B., Murphy, E., & Crowe, J. (2010). Design for patient safety. User testing in the development of medical devices (2nd ed., p. 68). London: National Patient Satefy Agency. https://doi.org/10.1177/1064804613494681

Nielsen, J. (1993). Usability Engineering (Vol. 44). San Francisco, CA: Academic Press. https://doi.org/10.1145/1508044.1508050.

Panescu, D. (2009). Medical device development. In Engineering in Medicine and Biology Society. EMBC 2009. Annual International Conference of the IEEE (pp. 5591- 5594). IEEE. https://doi.org/10.1109/IEMBS.2009.5333490

Pereira, A. A. (2014). Workshop sobre Certificação de Equipamentos Eletromédicos Marco Legal. ANVISA

Pietzsch, J. B., Shluzas, L. A., Paté-Cornell, M. E., Yock, P. G., & Linehan, J. H. (2009). Stage-Gate Process for the Development of Medical Devices. Journal of Medical Devices, 3(2), 021004. http://dx.doi.org/10.1115/1.3148836.

Rezende, L. S. A., Bernardes, M., & Mello, C. H. P. (2015). Engenharia da usabilidade aplicada ao desenvolvimento de equipamentos médicos: uma revisão sistemática. In 10º Congresso Brasileiro de Gestão da Inovação e Desenvolvimento de Produtos (pp. 1-10).

Shah, S. G. S., Robinson, I., & AlShawi, S. (2009). Developing medical device technologies from users’ perspectives: A theoretical framework for involving users in the development process. International Journal of Technology Assessment in Health Care, 25(4), 514-521. http://dx.doi.org/10.1017/S0266462309990328.

World Health Organization – WHO. (2020). Medical Devices - Full Definition. Retrieved in August 11, 2020, from https://www.who.int/medical_devices/full_deffinition/en/

Yin, R. K. (2011). Qualitative Research from Start to Finish. New York: The Guilford Press. https://doi.org/10.1007/s13398-014-0173-7.2

Zhang, J., Johnson, T. R., Patel, V. L., Paige, D. L., & Kubose, T. (2003). Using usability heuristics to evaluate patient safety of medical devices. Journal of Biomedical Informatics, 36(1-2), 23-30. http://dx.doi.org/10.1016/S1532-0464(03)00060-1.

Zitkus, E., Langdon, P., & Clarkson, P. J. (2018). Gradually including potential users: A tool to counter design exclusions. Applied Ergonomics, 66, 105-120. http://dx.doi.org/10.1016/j.apergo.2017.07.015.

5fd383110e8825c96a120fe0 pmd Articles
Links & Downloads

Product

Share this page
Page Sections